At House of Kashkan, customer satisfaction is our priority. We strive to deliver premium-quality ethnic wear with the best shopping experience. If you are not completely satisfied with your purchase, please read our Return & Refund Policy below.

Return Eligibility

Products are eligible for return if:

• The item received is damaged, defective, or incorrect
• The product is unused, unwashed, and in original condition
• All tags, packaging, and accessories are intact
• Return request is raised within 3 days of delivery

Products that show signs of use, washing, alteration, or damage caused after delivery will not be eligible for return.

Non-Returnable Items

The following items may not be eligible for return:

• Products purchased during clearance or special sale offers
• Customized or altered products
• Accessories or items marked as non-returnable

Return Process

To request a return:

1. Contact our support team with your order details
2. Share product images if the item is damaged or incorrect
3. Our team will review and approve the return request
4. Once approved, pickup or return instructions will be shared

Refund Policy

• Refunds will be processed after the returned product passes quality inspection
• Approved refunds will be credited to the original payment method within 5–7 business days
• Shipping charges, if applicable, may not be refundable unless the return is due to our error

Exchange Policy

Customers may request an exchange based on product availability. Exchanges are subject to stock availability and approval.

Damaged or Incorrect Products

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Cancellation Policy

Orders can only be cancelled before shipment confirmation. Once the order has been dispatched, cancellation requests may not be accepted.

Contact Us

For return, refund, or exchange assistance, please contact us:

House of Kashkan
Email: contact@houseofkashkan.co.in
Phone: +91 91089 52518
Location: Bangalore, India